Legal
Privacy Policy
At Riad Sebti, we are committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard your data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
1. Information We Collect
1.1 Information You Provide Directly
We may collect personal information when you:
- Make a reservation through our website or booking systems
- Contact us via email, phone, or contact form
- Subscribe to newsletters or promotional messages
- Check in or check out at the riad
This information may include:
- Full name
- Email address
- Phone number
- Address
- Payment information (processed securely through third-party gateways)
- Special requests or preferences
1.2 Information Collected Automatically
When you visit our website, certain data may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Pages viewed and duration of your visit
- Cookies and tracking technologies
2. How We Use Your Information
We use your personal data for the following purposes:
- To process and confirm reservations
- To communicate with you regarding your stay, inquiries, or support
- To personalise your experience (special requests, language preferences, etc.)
- To improve our website and services
- To send promotional or informational messages (only if you consent)
- To comply with legal obligations, including local tourism regulations
3. Cookies and Tracking Technologies
Our website may use cookies to:
- Improve website performance
- Remember your preferences
- Analyse traffic and usage patterns
- Support third-party integrations (e.g., booking engine, analytics, social media)
You can manage or disable cookies through your browser settings.
4. Sharing Your Information
We do not sell or trade your personal data. We may share information only with:
- Booking platforms (e.g., Booking.com, Agoda, Airbnb) when you book through them
- Payment processors (Stripe, PayPal, or banking partners)
- Service partners assisting with airport transfers, excursions, etc.
- Legal authorities when required by law
All partners follow strict confidentiality and data protection standards.
5. Data Security
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss or misuse, alteration or disclosure. Although no system is 100% secure, we follow industry best practices to safeguard your information.
6. Your Rights
Depending on your region (including GDPR for EU guests), you may have rights to:
- Access your personal information
- Correct or update your data
- Request deletion of your data
- Restrict processing
- Object to marketing emails
- Request a copy of your personal data
To exercise your rights, contact us using the details below.
7. Third-Party Links
Our website may include links to external websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies individually.
8. Children's Privacy
Our services are not directed at children under 18. We do not knowingly collect personal information from children without parental consent.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
10. Contact Us
If you have questions about this Privacy Policy or want to exercise your data rights, please contact us:
Riad Sebti
📍 ROUTE D IMOUZER, AVENUE IBN KHATIB, 4 RUE AL QAHIRA, Fes 30000
📞 +212 06 74 17 98 27
📧 jeoadventuremorocco@gmail.com